OrderlyStats - Statistics Software for Asterisk Based Call Centers

At Orderly Software, we understand the crucial factors that drive performance in your call center. Our intuitive stats software OrderlyStats puts the vital information directly into your hands, and into the hands of decision makers throughout your business.

OrderlyStats provides information enabling you to access the call routing capabilities of the call center on an agent-by-agent basis as well as the performance of the center as a whole. Furthermore, valuable insights into customer behaviour and call trends can be learned, and shared throughout your company.

OrderlyStats helps you:

• Assess impact of newly introduced technologies and modifications,



• Reward personnel who perform well,



• Meet periods of high demand by adapting shift times,



• Identify agents in need of training, and



• Monitor call center changes over time.

You can measure response to advertising and media campaigns by examining calling trends in the short, medium and long term. Comprehending your callers' needs leads to higher satisfaction and a more profitable call center, so why not start making the most of your call center today?

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Two Ways To Use OrderlyStats: OrderlyStats is now available in two formats, as a hassle-free Managed Service, or a downloadable Server Edition you can install on-site in your own call center. Please see the table below to find out which version is right for you.

OrderlyStats Server Edition	OrderlyStats Managed Service
Download and install on site, anywhere on your local network. Usually installed on your Asterisk machine. Free installation support. Comes with two-week unlimited-feature FREE evaluation licence. Thereafter, free for call centers with two or fewer agents. All features enabled. Please see pricing for full licence information.	Remote service hosted on our servers. Web access to your control panel, agent toolbar and historical reports. Requires TCP/IP connection over Asterisk Manager. Basic version is free for all sizes of call center, but has very limited features. Pro version is pay-as-you-go, with unlimited features. Comes with free two-week trial of Pro version.
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Not sure which version is right for you? Most people choose the on-site Server Edition, which comes with an easy installer, so you can be up and running on your own hardware in just a couple of minutes.